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Hello, I’m Jason

Though my career has morphed and become different things throughout my life, it is always my goal to rise to the top, grow within the company, gain as much knowledge and experience as possible, and share my own experiences and skills sets to help the company along my journey.

Education

High School

Monroe Central High School 1993 – 1997

Bachelor’s Degree

West Liberty University 1997 – 2001

BA Music Education K-12

Bachelor’s Degree

DeVry University 2003 – 2004

BS IT Web Development

Curriculum Vitae

InteleTravel.com

Independent Travel Agent

Feb 2018 – Current

West Chester, PA

  • Research and plan travel for clients
  • Make quotes of packaged travel for clients
  • Book all travel arrangements for clients

Longwood Gardens

Guest Admission Operations Representative

Apr 2018 – Current

Kennet Square, PA

  • Guest Admissions and Memberships.
  • Guest management, issue resolution, development and support documentation maintanence of IT relations.
  • Manage computers in Guest Admissions and Membership

Mannington Mills, Inc.

Salesforce Administrator

Nov 2016 – Feb 2018

Salem, NJ

  • Resolving support cases from our internal user base according to SLA requirements.
  • Case management, issue resolution, development and support documentation maintanence of Salesforce.
  • Train internal users and orient them on how to use basic Salesforce functionality

Connect America Medical Alert Company

Salesforce Operational Support Leader/Web Admin

Jun 2015 – Oct 2016

Bala Cynwyd, Pennsylvania

  • Manage 580+ domains and websites
  • Manage a Salesforce Operational Support Specialist
  • Resolving support cases from our internal user base according to SLA requirements.
  • Case management, issue resolution, development and support documentation maintanence of Salesforce, Zuora, Microkey, Desk, and JIRA platforms.
  • Train internal users and orient them on how to use basic Salesforce and Zuora functionality.