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Education

High School

Monroe Central High School 1993 – 1997  

Bachelor's Degree

West Liberty University 1997 – 2001

BA Music Education K-12

Bachelor's Degree 

DeVry University 2003 – 2004

BS IT Web Development

Web Development

Trained in several coding languages to complete your web design needs. Focus on HTML and CSS with major interest in WordPress and Social Media. 

Multimedia

A passion for multimedia, including all facets of the arts. Photography, videography, sound, music, and the associated software including Mac OS and Windows based education. 

Data Analysis

Don't just let your websites sit on the internet. Track them and promote them properly. Use SEO and analytics to ensure you get the most out of your site. 

Curriculum Vitae

Mannington Mills, Inc.

Salesforce Administrator

Nov 2016 – Present

Salem, NJ

  • Resolving support cases from our internal user base according to SLA requirements.
  • Case management, issue resolution, development and support documentation maintanence of Salesforce.
  • Train internal users and orient them on how to use basic Salesforce functionality

Connect America Medical Alert Company

Salesforce Operational Support Leader/Web Admin

Jun 2015 – Oct 2016

Bala Cynwyd, Pennsylvania

  • Manage 580+ domains and websites
  • Manage a Salesforce Operational Support Specialist
  • Resolving support cases from our internal user base according to SLA requirements.
  • Case management, issue resolution, development and support documentation maintanence of Salesforce, Zuora, Microkey, Desk, and JIRA platforms.
  • Train internal users and orient them on how to use basic Salesforce and Zuora functionality.

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